Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and Aicut GmbH, Richard-Wagner-Str. 38, 53115 Bonn, Germany ("aicut", "we", "us"). They govern your use of the aicut web application at aicut.pro, the aicut mobile app, the aicut creation API and MCP server, and every related service we offer (together, the "Service"). By creating an account or using the Service you accept these Terms. If you do not agree, do not use the Service.

If you are a consumer whose habitual residence is in Germany, the German version of these Terms (Allgemeine Geschäftsbedingungen) applies to you and prevails over this English version in case of any conflict. It contains the withdrawal instructions and model withdrawal form required under German law.

1. About aicut and how to reach us

Aicut GmbH is registered with the Local Court of Bonn under HRB 30024 and represented by its managing director Simon Both. VAT ID: DE457623751. You can reach us at info@aicut.pro. Further details are in our Imprint.

2. What the Service is

aicut is an AI-powered platform for creating and distributing short-form video. It includes:

• AI generation: videos, images, image and video stories, voice-overs, music and sound effects generated from your prompts, scripts, reference images and videos, using AI models operated by us and by third-party providers.
• Formats and templates: ready-made story series, video templates, fake text-message videos, Reddit stories, split-screen and similar formats.
• The video editor: a browser-based editor for assembling, captioning and rendering videos.
• The in-app agent: a conversational assistant that helps you plan and create content and can trigger paid generations after you approve the quoted price.
• Publishing and automation: connecting your TikTok, YouTube and Instagram accounts to publish or schedule videos, run automation campaigns and view channel performance.
• Trends and discovery: curated trend and template galleries built from publicly available social media content.
• The creation API, MCP server and connected apps: programmatic access to the Service with API keys, and access from third-party AI clients you authorize.
• The mobile app: a companion app for iOS and Android. It does not sell anything: plans and tokens are purchased on the website only.

We continuously develop the Service. Features, models, formats and limits may be added, changed or removed. Features marked as beta, experimental or preview may be unstable and may be discontinued at any time.

3. Your account

• You must be at least 18 years old, or the age of majority where you live if that is higher, to use the Service.
• You can register with an email address and password or through Google Sign-In. You must provide accurate information and keep it up to date.
• One person, one account. Accounts may not be shared, sold or transferred. Creating multiple accounts to obtain free tokens, rewards or referral credits more than once is prohibited.
• You are responsible for everything that happens under your account and for keeping your password and API keys confidential. Tell us immediately at info@aicut.pro if you suspect unauthorized use.
• If you use the Service on behalf of a company, you confirm that you are authorized to bind that company, and "you" includes the company.

4. Tokens, plans and prices

Generations, renders and other paid actions are paid with tokens. The token price of an action is shown before you start it, and the tokens are deducted when the action starts. If a generation fails on our side, the tokens charged for it are credited back automatically.

• Free tokens. New accounts, referrals and reward programs may grant free tokens. Videos made on the free plan carry an aicut watermark. Free tokens have no cash value and may expire or be adjusted as announced in the Service.
• Subscriptions. Paid plans (currently Creator and Automate, billed monthly or yearly) include a monthly token allowance plus plan features such as watermark-free videos, all AI models, direct publishing and automation. The allowance is granted at the start of each billing month and is reset with the next grant: unused subscription tokens do not carry over.
• Token packs. You can buy additional tokens as one-time purchases. Tokens from packs do not expire while your account exists.
• Prices. The prices and token amounts shown on the pricing page and at checkout at the time of your order apply. Prices are stated in US dollars. Value-added tax or similar taxes are added where applicable and shown at checkout. Payments are processed by Stripe; we do not store your full card details.
• Tokens are a prepaid usage credit, not money. They cannot be exchanged for cash, transferred to another account or used outside the Service.

5. Subscriptions: renewal, cancellation and changes

• Subscriptions renew automatically for the same term (monthly or yearly) at the price in effect for your plan until you cancel.
• You can cancel at any time in Account settings or on the Billing page without giving a reason. Your plan then stays active until the end of the current billing period, and you are not charged again afterwards. The plan features and the remaining subscription tokens end with the period.
• When you upgrade or downgrade, the change and any pro-rated charge or token difference are shown before you confirm.
• If we intend to change the price of your plan, we will notify you by email at least 30 days before the change takes effect. The new price applies from your next renewal after that date. If you do not want to pay the new price, cancel before the renewal.
• If a payment fails, we may pause plan features until the payment succeeds and, if it remains unpaid, end the subscription.

6. Refunds and the right of withdrawal

Right of withdrawal for consumers in the EU and EEA

If you are a consumer in the European Union or the European Economic Area, you have the right to withdraw from a purchase within 14 days without giving a reason. To withdraw, send us a clear statement (for example an email to info@aicut.pro) before the period ends. We will refund all payments received from you for that purchase within 14 days of receiving your withdrawal, using the payment method you used.

Because tokens can be used immediately, we ask you at checkout to expressly agree that we begin performance before the withdrawal period ends and to acknowledge that you lose your right of withdrawal for tokens you have used. If you withdraw after you have started using a subscription, you owe us the value of the tokens used and the plan time already elapsed in proportion to the full price.

Our refund policy beyond the statutory right

• Token packs: a pack can be refunded on request as long as none of its tokens have been used. Once tokens from a pack have been used, the purchase is final.
• Monthly subscriptions: you can cancel with a full refund of the current month from your account settings as long as the full monthly token allowance is still unused.
• Yearly subscriptions: you can cancel with a full refund within 30 days of the start of the subscription as long as the full monthly token allowance is still unused.
• After that, subscription payments are not refunded, and cancellation takes effect at the end of the paid period.

These rules add to your statutory rights and never limit them. If a generation was charged but failed, the tokens are credited back automatically; if that did not happen, contact us and we will fix it.

7. Your content

"Your content" means everything you upload or enter into the Service: prompts, scripts, ideas, images, videos, audio, reference links, brand assets and the settings you choose. You keep all rights you have in your content.

• You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, adapt and display your content, and to pass it to the AI providers and platforms involved, solely to operate, provide, secure and improve the Service for you and to comply with the law. This license ends when you delete the content or your account, except for copies in backups for a limited time and content you have published or shared.
• You are responsible for your content. You confirm that you hold all rights needed for the way you use it, including the rights of any person shown, heard or named in it, and that it complies with these Terms and the law.
• If you upload an image, video or voice recording of a real person, you confirm that you have that person's consent, or for a minor the consent of a parent or guardian, to use their face, body or voice in the way you use the Service, including to create Output that shows them or sounds like them. Without that consent you may not upload it. You bear responsibility for that consent, not us.
• When you use a link to a third-party video as a reference, you are responsible for making sure you are allowed to use it that way.

8. AI-generated output

• Subject to these Terms and to the extent permitted by law, you own the videos, images, audio and text the Service generates for you ("Output") and may use them for personal and commercial purposes, including on social platforms.
• Output is produced by machine-learning models. It may be inaccurate, incomplete, biased or unsuitable, may resemble Output generated for other users from similar inputs, and may not be protectable by copyright in your jurisdiction. Review Output before you rely on or publish it. Output is not advice of any kind.
• You are responsible for how you use Output, including for labeling it as AI-generated where the law or a platform requires it and for not presenting synthetic content as real in a misleading way.
• We and our AI providers may embed visible watermarks, invisible watermarks, metadata or other provenance signals in Output, so that it can be identified as AI-generated and traced to the Service. You may not remove, alter or obscure them.
• We may feature selected Output in public galleries within the Service and in our marketing (for example example videos and template previews) to show what the Service can do. If you do not want a specific item of yours shown, email us and we will remove it.
• We do not use your content or Output to train our own generalized AI models. The AI providers we use are contractually bound to the data terms described in our Privacy Policy.

9. Acceptable use

You may not use the Service to create, upload, publish or distribute content that:

• is illegal, or infringes copyright, trademark, privacy, personality or other rights;
• sexualizes minors, or is sexual, intimate or nude imagery of a real person without their consent;
• depicts a real person, including public figures, in a way that could deceive viewers into believing they said or did something they did not, or that harasses, defames or demeans them;
• promotes violence, terrorism, self-harm, hatred or discrimination against people based on protected characteristics;
• is fraudulent, deceptive, spam, a scam, disinformation about elections or health, or impersonates a person or organization;
• violates the rules of the platform you publish it to.
• violates the usage policy of the AI provider that operates the model you use (for example ByteDance for Seedance models), which also applies to you when you use that model.

You also may not:

• interfere with the Service, probe or circumvent its security, rate limits, token accounting, watermarks or content safeguards;
• scrape, copy or resell the Service, or access it by automated means other than the API and MCP server we provide;
• reverse engineer the Service except where the law expressly allows it despite this restriction;
• use the Service to build a competing product, or to train machine-learning models on Output at scale without our written permission;
• abuse free tokens, referral, reward or affiliate programs, or use bots or fake engagement to obtain rewards.

We may, but are not obliged to, monitor and filter content and Output, using automated and manual checks. We may remove content, block prompts, withhold rewards, suspend or terminate accounts that violate these rules, and refer matters to the authorities where required. Our AI providers apply their own content safeguards; a request they refuse is not a defect of the Service and is not charged.

• Reporting. To report content made with the Service that breaches these Terms or your rights, email info@aicut.pro with a link to or copy of the content and a short description. We review every report. Sexual, intimate or nude imagery of a real person made without their consent is removed within 48 hours of a valid report.
• Removal requests. If we remove content, or tell you that content breaches these Terms or someone's rights, you must stop distributing it and delete the copies you control.
• Disclosure. We may disclose your content, Output and account information, including which account created a specific Output, where we reasonably believe it is necessary to comply with the law or a lawful request, to enforce these Terms, to respond to a claim that content infringes someone's rights, or to protect the safety of any person. This includes sharing it with the AI provider that generated the Output when it investigates misuse.

10. Third-party platforms and connected accounts

• When you connect a TikTok, YouTube (Google) or Instagram (Meta) account, you authorize us to act on that account as you instruct: to publish or schedule videos, to run automation campaigns you set up, and to read the channel and post data needed to show your performance. You can disconnect an account at any time in the Service or in the platform settings.
• Your use of those platforms is governed by their own terms, including the YouTube Terms of Service, the TikTok Terms of Service and the Meta terms. You are responsible for complying with them, including their rules on AI-generated and synthetic content, and for what you publish.
• Automation campaigns publish on your behalf according to the schedule and settings you choose. Review them regularly. We are not responsible for actions a platform takes on your account, such as rejecting a post, limiting reach or suspending the account.
• Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. See our Google API Limited Use Disclosure.

11. API, MCP server and connected apps

• You may create API keys and authorize third-party AI clients ("connected apps") to use the Service on your behalf. Anything done with your key or through a connected app counts as done by you and is charged in tokens exactly like use in the app.
• Keep keys secret, do not embed them in public code, and rotate or revoke them in your account settings if they may have leaked. You can revoke a connected app at any time under Connected apps in your account settings.
• API access is subject to the published rate limits and input limits. We may change, throttle or suspend API access to protect the Service.
• A connected app is operated by its own provider under its own terms; we are not responsible for it.

12. Referral, content reward and affiliate programs

• Referrals: when a new user signs up with your referral code, both of you may receive free tokens at the stages announced in the Service. Self-referrals and fake accounts do not qualify.
• Content rewards: you can submit public posts made with aicut and receive tokens based on their views, up to the caps announced in the Service. Submissions must be genuine, made with aicut, and free of artificial engagement.
• Affiliate program: paid commissions are governed by the separate Affiliate Program Terms.
• We may verify submissions, withhold or reverse rewards obtained in breach of these rules, and change or end a program with reasonable notice. Rewards already earned in good faith remain yours.

13. Availability and changes to the Service

We aim for high availability but do not guarantee that the Service is available without interruption. Maintenance, updates, capacity limits at our AI providers and outages beyond our control can cause downtime or delays. Generation times shown in the Service are estimates. We may modify or discontinue features; if we discontinue a feature that is part of a paid plan, we will inform subscribers in advance and, where a prepaid period is materially affected, refund it pro rata.

14. Our intellectual property

The Service, including its software, design, templates, story series, model presets, documentation and trademarks, belongs to us or our licensors and is protected by law. Apart from the rights to Output and the limited right to use the Service under these Terms, no rights are granted to you. Feedback you give us may be used without restriction or compensation.

15. Warranties and liability

We provide the Service with reasonable skill and care. Beyond that, and to the extent permitted by law, the Service and all Output are provided "as is" without warranty of any kind, including that Output will be accurate, original, fit for a purpose, or that it will perform in a particular way on any platform.

We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body or health, under product liability law, and where we have assumed a guarantee. For damage caused by slight negligence, we are liable only for breach of an essential contractual obligation (an obligation whose fulfillment makes the proper performance of the contract possible in the first place and on whose fulfillment you may regularly rely), and then only for the foreseeable damage typical for this kind of contract. Any further liability is excluded. This also applies to our employees, officers and agents.

16. Indemnification

If you use the Service for business purposes, you will indemnify us against third-party claims, including reasonable legal costs, that arise from your content, your Output, your use of connected platforms or your breach of these Terms, unless we are responsible for the claim. For consumers, the statutory rules on liability apply instead.

17. Term, termination and account deletion

• These Terms apply for as long as you have an account. You can delete your account at any time in your account settings. Deletion is permanent: your content, Output and remaining tokens are removed and cannot be recovered.
• Self-service deletion is not available while a subscription is active or within 30 days after a purchase, to protect against payment fraud and chargebacks. Cancel the subscription first, or contact us and we will delete the account for you after the purchase has settled.
• We may terminate a free account with 14 days notice by email. We may suspend or terminate any account immediately for a serious or repeated breach of these Terms, for illegal use, for unpaid fees or where the law requires. A paid period you have not used through no fault of your own is refunded pro rata.

18. Changes to these Terms

We may change these Terms where there is a valid reason, for example changes in the law, new or changed features, or security requirements, and the change does not unreasonably disadvantage you. We will notify you by email or in the Service at least 30 days before a change takes effect. If you do not object before the effective date, the change is accepted; we will point this out in the notice. If you object, either side may end the contract with effect from the change date. Changes to the core services and prices you have already paid for require your express agreement.

19. Governing law and disputes

• These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, the mandatory consumer protection rules of the country where you habitually reside also apply.
• If you are a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction is Bonn, Germany.
• We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board. Information on online dispute resolution for consumers is provided by the European Commission at consumer-redress.ec.europa.eu.

20. Other terms

• If a provision of these Terms is invalid, the rest remains in effect. Statutory law replaces the invalid provision.
• We may transfer this agreement to a legal successor of our business with notice to you. You may end the agreement if you do not agree to the transfer.
• If you downloaded the mobile app from an app store, the store operator is not a party to these Terms and has no obligation to provide support or maintenance for the app.
• The Privacy Policy, the Google API Limited Use Disclosure and the Affiliate Program Terms form part of your agreement with us.
• Questions about these Terms: info@aicut.pro.